Thank you for choosing WonderFold Wagon. Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment Processing Time

Orders are processed/shipped within 1-3 business days.* Please note that orders are not shipped or delivered on national holidays. Purchased replacement parts and Parts covered under our warranty are processed/shipped within 2-5 days (if stock is available); otherwise, replacement warranty parts can take up to 6 weeks to fulfill if the part/item is out of stock.

*Orders placed during Restock Events or Promotions/Sales can take up to 10 business days to be shipped from our warehouse.

We reserve the right to use any carrier.

 

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. Free shipping for stroller wagons and 7,50€ for accessories in Germany. See shipping costs to the EU down below. These shipping costs are non-refundable. Please note that we ship via carriers DHL , UPS or DPD. Please note that delivery delays can occasionally occur and that none of our shipping times are guaranteed. We thank you for your patience!

• Stroller wagons for 15€ and accessories for 10€ shipping costs: Austria, Belgium, France, Italy, Luxembourg & Netherlands
• Stroller wagons for 25€ and accessories for 15€ shipping costs: Czech Republic, Denmark, Hungary, Poland and Spain
• Stroller wagons for 35€ and accessories for 15€ shipping costs: Finland, Greece, Ireland, Portugal, Slovakia, Slovenia & Sweden
• Stroller wagons for 50€ and accessories for 25€ shipping costs: Bulgaria, Croatia, Estonia, Latvia, Lithuania & Romania
• Stroller wagons for 100€ and accessories for 25€ shipping costs: Cyprus, Canary Islands and Corsika
• Stroller wagons for 150€ and accessories for 25€ shipping costs: Malta

We strive to provide prompt and efficient shipping services to ensure your orders reach you as quickly as possible. However, please understand that there may be unforeseen circumstances or external factors that could impact the delivery timeframe. We appreciate your understanding and cooperation in such situations.

If you have any questions or require further clarification regarding our shipping policy, please don't hesitate to contact our customer care team. We are here to assist you and ensure a seamless shopping experience.

Shipment Confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties and Taxes

WonderFold Wagon is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order. If you reroute a package back to us, mid shipment you will be subject to the appropriate return label fee.

International Shipping

We only ship to countries in the EU.

 

Lost and Stolen Packages

If your tracking number states your package has been delivered, but you cannot find it, you must file the claim no later than 60 calendar days from the shipment date. We, as the shipper are not responsible for lost or stolen packages after the package has been marked as delivered.